This memorandum is agreed and accepted between urmeet site (online class service provider) and customer (online class service provider) as follows.
The subject of this memorandum is online class or virtual room rental or service.
The customer (service recipient) is obliged to enter the profile information correctly in the system when purchasing the service and update it as soon as it is changed.
The installation and commissioning of the service will be automatically activated on the urmeet site and available to the customer as soon as the payment is made, and the user panel will be available to the customer.
In order to use the service, an account with a password is provided to the customer, which the customer is obliged not to share with others.
The customer will receive all necessary support services through the ticketing system, ticket registration is possible on all days of the week and 24 hours a day.
Any purchase of the service and its renewal is only possible through the site, and the customer will have access to all the training needed to work with the software panel through the user panel. All servers have a bandwidth of 10 gigabytes and have processing and RAM according to the service provided, so the customer can receive the desired services using the Internet or intranet. The recommended dedicated bandwidth for the provider and participants is at least 512 KB and must be increased in case of video sharing.
The customer is committed that the Internet of the teacher or the course provider has a good quality, and also the contacts and participants must have access to the proper Internet in order to provide the service in a good way.
According to the purchased service, the customer is required to use the number of webcams, and if he uses more webcams, the customer is responsible for the slowness of the service. Under no circumstances, the customer has the right to transfer the purchased service to someone else.
In order to improve the service performance, urmeet site can update the software without the permission of the customer.
In case of canceling the purchase of the service, the customer has up to 24 hours to notify, and if the problem is from the Urmeet site, the payment will be returned to the customer within 7 working days only for the one-month service, but after 24 hours from the purchase, the money will not be returned to the customer under any circumstances.
Service time is calculated from the moment of purchase.
If the service date ends and the customer does not renew the service online within the stipulated time, it means that the customer has withdrawn from receiving and continuing the service, and the software will automatically terminate the service and delete all information. The customer is obliged to continue if he is interested It is not cooperation to archive and back up all your information in a suitable place before completing the service, and in this regard, urmeet site is not responsible for any kind of responsibility.